top of page
Image by Jean-Philippe Delberghe

SIX SIGMA

5C : SIX SIGMA WAY TO DRIVE YOUR CHANGE PROGRAM

Image by Towfiqu barbhuiya

Charter

Problem / Opportunity

• Identify problem or opportunity
• Identify success criteria

• Prioritize projects

Image by UX Indonesia

Confirm

Data & Emotions

• Data
• Informal feedback

• Formal feedback

Image by Daniel McCullough

Change

Execution

• Detailed project plans

• Change technology & process

• Use Change toolkit

Image by Sajad Nori

Control

Sustain / Leverage

• Process
• Systems and technology
• Stakeholder experience

Image by krakenimages

Coach

Empower / Enable

• Business / function leaders
• Change leaders
• Stakeholders

bottom of page